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Frequently Asked Questions...

1. Why should I hire a website designer?

2. What do I need to do if I want to have a website for myself?

3. I'd like a website. Where do I begin?

4. How much will my new website cost me?

5. I have a website, but I'd like it to look more professional. Can you help?

6. What is the difference between web design and web maintenance?

7. Will I be able to update and maintain my new website on my own?

8. I have a nonprofit organization and a limited budget. Can you help?

9. I want to start my website with five pages. Can I add more on later?

GLOSSARY OF TERMS


Q: Why should I hire a website designer?

A: To save time. Hiring a web site designer will help you save precious time so that you can concentrate on your business or your organization. Even the best web site software, like FrontPage or Dreamweaver, takes time to learn. You may spend $500 to $1000 to buy Web design software, then spend weeks learning some of the basics of this software. By the time that you figure in your time and money designing your web site, it just makes good sense to find a Web designer who can build you a professional-looking website at a cost that will fit in your budget.

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Q: What do I need to do if I want to have a website for myself?

A: There are three primary things that you will need to get a website up-and-running on the Internet.  The first thing that you need is a completed Internet-ready website, whether you build it yourself or hire someone to build it for you. The second thing that you need is a server to host your website and make it available to people on the Internet.  Generally, you go to third-party companies for hosting services. The last thing that you will need is a domain name or URL (Uniform Resource Locator) for your website so that people will be able to find your website on the Internet.  For instance, our domain name for Green River Web Design is www.greenriverwebdesign.com.  We can handle all three of these things for you. We can design an initial web page for you, then purchase the domain  name and  the right hosting package for your project, generally through the same third-party company .

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Q: I'd like a website. Where do I begin?

A: There is always lots of back and forth dialogue between a Web designer and a customer as the Website is being designed. You can minimize the involvement and cost of the website designer, while at the same time making sure that the website reflects your personal style and tastes by supplying as much information as possible. The following things are suggestions to start with: 

  - Decide what you want on the web and how many pages you might need.
  - Set your goals  and what you want to accomplish with your website.
  - Decide what you want your web site to look like and think about possible layout ideas.
  - Is there a particular color scheme that you like?
  -Does your company or organization have an existing logo, banner, or trademark?
  -Is there an existing website on the Internet that you admire? This can give both you and your website designer a good head start.

Again, these are just starting points and a good Web designer will always be available to talk about your individual goals and ideas.

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Q: How much will my new website cost me?

A: Although the total cost for establishing a Web presence on the Internet can vary a great deal depending on what features you require, here is one example of our lowest-priced package.  If you were a restaurant and wanted a basic website with five pages (Home Page, Menu, About Us, Pictures, Directions and Map), this would be an approximate of your itemized bill:

Website Design $350.00
Domain Name for one year $10.00
Web Hosting for one year $60.00
Total Bill $420.00

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Q: I have a website, but I'd like it to look more professional. Can you help?

A: Yes. We can examine your current site, discuss your goals, and then redesign your site to your new specifications. You may have a good foundation or framework for your website and may just need some graphic design work to improve your images, logos, and banners, or you may want to totally redesign the framework of your website. Either way, we can give you a free estimate of what it will cost to meet your new goals.

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Q: What is the difference between web design and web maintenance?

A. Web design is the actual creation of the initial web site while web maintenance is the updating and changing of content on that site.  The best websites that get the most traffic and return visitors, are updated often and regularly.  With our Web design packages here at Green River Web Design, you automatically get one free year of web maintenance and troubleshooting.

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Q: Will I be able to update and maintain my new website on my own?

A: Yes, you will most likely be able to update and maintain your own website, depending on your access to an Internet-connected computer, and your "learning curve" in mastering new computer skills. The easiest way to update your Web pages is by using one of the Web design software programs, such as FrontPage or Dreamweaver. All Web pages are built on some form of HTML (Hypertext Markup Language) code.  These Web design programs enable you to update your Web pages through the use of a Graphical User Interface (GUI), instead of having to manipulate the actual HTML code.  This is much easier, but also more expensive, as these software program are costly. Another option which would probably involve no additional expense for you, is to update your Web pages with the HTML code.  You can do this with any text editor, such as Notepad.  This is the part that will undoubtedly test the steepness of your learning curve.  However, Green River Web Design will advise and help you as you learn this new skill, and we will do so at no additional cost to you.

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Q: I have a nonprofit organization and a limited budget. Can you help?

A. We may extend special discounts to certain nonprofit organizations such as churches, youth organizations, or health agencies. We will help you in each step of the process to minimize your time and expense in completing your website.

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Q: I want to start my website with five pages. Can I add more on later?

A: Absolutely. Our web pages are designed to allow easy future expansion or design changes. This can include new pages, new hyperlinks, and new graphic designs.

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GLOSSARY OF TERMS

BANDWIDTH - The total information flow of data over a given time through an Internet connection (usually measured in bits-per-second).

BROWSER - Client software that allows you to view and navigate through websites. The browsers (such as Microsoft's Internet Explorer and Netscape's Navigator) read HTML webpages, and enable you to view, download, or upload files.

COOKIE - A message given to your Web browser by a Web server. The browser stores the message in a text file called cookie.txt. The message is then sent back to the Web server each time the browser requests a page from the server. The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. When you enter a Web site using cookies, you may be asked to fill out a form providing such information as your name and interests. This information is packaged into a cookie and sent to your Web browser which stores it for later use. The next time you go to the same Web site, your browser will send the cookie to the Web server. The server can use this information to present you with custom Web pages. So, for example, instead of seeing just a generic welcome page you might see a welcome page with your name on it.

DOMAIN NAME - The unique name that identifies an Internet website. Domain names are used in URLs (web addresses) to identify Web pages. For example our domain name is http://www.greenriverwebdesign.com.

ENCRYPTION - Processing and changing data so that only the intended recipient can read it. The recipient of the encrypted data must have the proper decryption key and program to decipher the data. Especially useful in e-commerce websites.

FRONTPAGE (Microsoft) - A commercial (WYSIWYG) HTML editor made by Microsoft which is used to create, edit, manage, and upload websites.

FTP (File Transfer Protocol) - An Internet standard for sending files over the Internet. FTP programs and utilities are used to upload (or download) webpages and other files from your hard drive to a remote server which allows FTP access.

HTML (Hypertext Markup Language) - A set of codes that defines the behavior of text, graphics, and other elements on a Web page.

HTTP - (Hypertext Transport Protocol) A specific method or set of instructions for transferring data between a Web browser and a Web server.

IP NUMBER (Internet Protocol Number, or IP address) - A unique number consisting of 4 numbers (0-255) separated by periods (e.g. 215.100.197.128). Every computer that is on the Internet has a unique IP number. This is how the Internet works so that when you request a file, it is sent to the right address, or IP Address.  Websites have URLs (Uniform Resource Locators) that need to be connected to a specific IP address.

ISP (Internet Service Provider) - A company that provides access to the Internet.

Mbps - Abbreviation for Millions of Bits Per Second, or Megabits Per Second. It is a measure of bandwidth on a computes.

MEGABYTE (MB) - 1024 kilobytes (KB) or 1,048,576 bytes. When used to describe disk storage capacity and transmission rates, a megabyte usually refers to 1,000,000 bytes.

PHP - A scripting language. The PHP scripts, or commands, which are embedded in the web page's HTML, are executed on the web server to generate dynamic HTML pages (e.g. search results from a database, guest books, feedback forms, etc.).

SSL (Secure Sockets Layer) - A transaction security standard which provides server authentication, data encryption, and message integrity. SSL is usually used on sites that accept credit card or other private information.

TLD (Top-Level Domain) - The suffix attached to Internet domain names. There are a limited number of these predefined suffixes, each one representing a top-level domain. Some of the most popular top-level domains are:

.com - commercial businesses
.gov - U.S. government agencies
.edu - Educational institutions
.org - Organizations (usually nonprofit)
.net - Network organizations

URL(Uniform Resource Locator) - The web address, or location, of a website. For instance, our URL is http://www.greenriverwebdesign.com.

WEB PAGE (webpage) - An HTML document with its own web address (URL). The first page you usually request at a web site is called the "home page".

WEB SERVER - A computer or computer program that stores and serves the requested files which form web pages to the user's browser (client). A web server can also refer to the computer that runs the server software and holds the files for one or more web sites.

WEB SITE (website, or web presence) - A collection of interlinked web pages on a particular subject, usually under a single Domain Name, which includes an intended beginning file called a " home page". From the home page, you can get to all the other pages on the web site.

WYSIWYG - Acronym for "What You See Is What You Get". A WYSIWYG editor or program is one that allows you to create a web page, text, or graphical user interface so that you can see what the end result will look like while the document or interface is being created. WYSIWYG web page editors, such as Microsoft FrontPage and Macromedia Dreamweaver, conceal the markup language (HTML) and allow you to think entirely in terms of how the page should appear.

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